For me, if I cannot economically share my 1TB with Lightroom CC, I won't use or instruct students on Lightroom CC there are competing cloud based photo solutions. If this is in fact by design, Adobe should be more transparent and make this clear so consumers can make informed decisions. Rather than fix the disparity, it remains contradictory and various support reps will have differing interpretations as I experienced with a rep yesterday telling me I need to cancel my account and start with the 1TB plan. ![]() By a significant amount in fact for educators, since adding 1TB via "Change Plan" loses all discounts resulting in a ~$40 increase) p/month, whereas adding via "Upgrade Storage" is a reasonable $9.99 p/month. Problem is, the cost for additional storage can differ between the "Change Plan" and "Upgrade Storage" options. (Select the icon in your Windows taskbar or the macOS menu bar. For detailed instructions, see Upgrade your Creative Cloud storage.Īlternatively, click Upgrade Storage on the lower-left corner of Your Work section of Creative Cloud website.įirst is through the "Creative Cloud All Apps" plan management and the second is through "Creative Cloud File Storage" plan management. If you no longer want an app, uninstall it using the Creative Cloud desktop app and not the Trash or Recycle bin. If you need more storage, you can purchase extra storage plans through your Adobe ID account (Plans > Manage Plan > Change Plan). I think this is a result of conflicting licensing plans which engineers are stuck implementing, resulting in a broken solution. My suspicion is that this is not a "bug". 48+ hours later still showing 100GB on lightroom.adobe and 1TB on assets.adobe. ![]() The first few reps explained to give it 24+ hours after upgrading storage for the new caps to be reflected everywhere (e.g. ![]() The last call was quite abrasive as I had great difficultly explaining to the rep that the problem is on their end! They will waste your time checking your local installation, checking you are logged out and logged in properly. Im using the Adobe Creative Cloud and in my cloud folder, the content is only about 12.85gb out of 100gb, but my files tab shows that 75.39gb used out of 100gb. Wasted many hours with a half-dozen Adobe "first level" support folks.
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